Showing Your Home
Covid-19 Showing Precautions
During In-Person Showings Agents will:
- Adhere to social distancing recommendations, and maintain a minimum of six feet of space between persons at all times.
- Avoid shaking hands with clients.
- Limit the number of persons who may attend a showing, such as only the actual decision-makers and not extended family.
- Require all persons entering a property to immediately wash their hands or to use hand sanitizer, remove footwear or wear booties, and wear a face mask or covering, and/or gloves.
- Instruct buyers and others touring the home to avoid touching any surfaces in the home, such as light switches, cabinet and door handles.
- Instruct buyers and guests not to use bathroom facilities at the property.
- Do not share phones, pens, or tablets, or other personal property during the showing.
- Comply with any additional requirements of the seller during the showing.
After Showing Property the Agent Will:
- Wipe down any surfaces touched during the showing with a sanitizing wipe or disinfecting cleaner, as requested by seller, and suggest the seller also disinfect the property.
- Wipe down the key and lockbox with a sanitizing wipe or disinfecting cleaner after use.
- Speak with buyers outside of the property or in a ventilated area while maintaining a distance of 6 feet, or arrange to speak by phone or email.
- Do not provide any paper documents, and instead follow up with any information electronically after you leave the property.
- Use hand sanitizer upon returning to your vehicle.
- Maintain a detailed log of interactions to enable contact tracing, to include names, dates, and locations of interactions, as well as a party's contact information.
First Impressions are Lasting Impressions.
The exterior of your home often determines how buyers will view the interior, so:
- Make sure your front entrance is clean and inviting.
- Paint or replace your front door if it's faded or worn.
- Add some paint to shutters, trim and any other outside features showing signs of wear.
- Add vibrant plants and put down some fresh mulch.
Accentuate the Positive.
"How we live in a home and how we sell a home are often two different things." Try to see your home with a fresh perspective and arrange each room to bring out its best attributes, including:
- Keep windows and floors clean.
- Replace faded wallpaper and glue any areas that have come away from the wall.
- Repair worn woodwork.
- Repaint scarred or dirty walls in a neutral color.
- Steam clean carpeting or replace it, if necessary.
- Repair loose knobs, sticking doors and windows, warped cabinet drawers, broken light switches and other minor flaws.
- Check and repair caulking in bathtubs and showers.
Try to see your home with a fresh perspective and arrange each room to bring out its best attributes, including:
- Open draperies and curtains to let the light in during the showing.
- Remove all unnecessary clutter from your attic, basement and closets to better display spacious rooms (consider storage or a garage sale to dispose of extraneous items).
- Arrange all your rooms neatly and remove excess furniture. Keep fresh, clean towels in the bathroom. Use candles or air fresheners to make the room smell pleasant.
Put Your Home in the best possible light.
Strategically lighting your home, even during daytime showings, can create a cozy mood and highlight positive attributes of each room, so:
- Avoid the use of overhead lighting that makes rooms look washed out and lifeless.
- Be creative and arrange lamps to help smaller rooms seem larger, and large rooms seem more intimate.
- Use lighting to highlight the "living areas" of your home, such as a pair of chairs near a fireplace, or a table in a breakfast area.
- Clear all unnecessary objects from furniture throughout the house. Keep decorative objects on the furniture restricted to groups of 1, 3, or 5 items.
- Clear all unnecessary objects from the kitchen countertops. If it hasn't been used for three months…put it away!
- Clear refrigerator fronts of messages, pictures, etc. (A sparse kitchen helps buyers mentally move their own things into your kitchen.)
- In the bathroom, remove any unnecessary items from countertops, tubs, shower stalls and commode tops. Keep only your most needed cosmetics, brushes, perfumes, etc., in one small group on the counter. Coordinate towels to one or two colors only.
- Rearrange or remove some of the furniture if necessary. As owners, many times we have too much furniture in a room. This is wonderful for our personal enjoyment, but when it comes to selling, we need to thin out as much as possible to make rooms appear larger.
- Take down or rearrange certain pictures or object on walls. Patch and paint if necessary.
- Review the house inside room by room. Paint any room needing paint, clean carpets or drapes that need it, clean windows.
- Leave on certain lights during the day. During "showings" turn on all lights and lamps.
- Have stereo FM on during the day for all viewings.
- Lockbox--#1 Importance: "If we don't have it, they won't show it."
- Trim landscaping to reveal architectural detail (bottom of windows, etc.). "If they can't see it, we can't sell it."
- Go around the perimeter of the house and move all garbage cans, discarded wood scraps, extra building materials, etc., into the garage.
- Check gutters and/or roof for dry rot. Make sure they are swept and cleaned.
- Look at all plants…prune bushes and trees. Keep plants from blocking windows. "You can't sell a house if you can't see it." Plants are like children-they grow so fast!!
- Weed and then bark all planting areas. Keep lawn freshly cut and fertilized. Remove any dead plants or shrubs.
- Clear patios or decks of all small items, such as small planters, flower pots, charcoal, barbecues, toys, etc. (Put them in the garage).
- Check paint condition of the house-especially the front door and trim. "Curb appeal really works!"
Try to look at your house "through the buyer's eyes" as though you've never seen it or been there before. Any time or money spent on these items will bring you back more money in return, and hopefully a faster sale.
Nine Minute Showing Drill
Occasionally you will receive a call to schedule a showing to take place within the next few minutes. The following is a checklist for this type of panic:
- Sound: Turn off the television and tune the radio (low volume) to a soft rock, middle of the road or classic rock station.
- Sight: Turn on every light in the house (day or night) and open every drape and blind (day time only).
- Odors: Heat some frozen pastry slowly in the oven or heat a pan on the stove and then drop in a few drops of vanilla.
- Kitchen: Wipe kitchen counters, place dirty dishes in dishwasher.
- Bathrooms: Wipe counters, flush and close toilets.
- Living/Family Rooms: Hide magazines, newspapers, and games; remove clutter.
- Bedrooms: Straighten beds. Hide clutter under bed (not in closet).
- Exterior: Put away toys and clutter. Keep walk clear.
- Children & Pets: They are a distraction, so send them outside.
- Goodbye: Sorry, but this is the single most important thing you can do in a showing to help sell your home! Even if the showing agent insists that it is okay to stay, you must leave. Buyers must get emotionally committed to your home to buy it and they cannot become emotional about "their new home" if you, the current owners, are "hanging around." Please, at the very least, go into the backyard. Even better, go to the store.